Article 1 – Object of the Contract

With these terms and conditions of sale, MUSIC TV ZONE (or abbreviated as MTZ) sells and the CUSTOMER remotely purchases the tangible movable goods indicated and offered for sale on the independent website https://musictvzone.com/store/.

The contract is concluded exclusively through the Internet by accessing the CUSTOMER at https://musictvzone.com/ and the realization of a purchase order according to the procedure provided by the site itself.

The CUSTOMER undertakes to examine, before proceeding to confirm its order, these general conditions of sale, in particular the pre-contractual information provided by MUSIC TV ZONE and to accept them by affixing a flag in the indicated box.

Article 2 – Pre-contractual information for the Consumer

The CUSTOMER before the conclusion of the purchase contract, examines the characteristics of goods that are described in the individual product data sheets at the time of selection by the CUSTOMER.

Before the validation of the order with “payment obligation”, the CUSTOMER is informed about:
– total price of goods including taxes, with details of shipping costs and any other costs;
– terms of payment;
– the deadline by which MUSIC TV ZONE undertakes to deliver the goods.

Article 3 – Conclusion and effectiveness of the Contract

The sales contract is considered concluded with the sending by MUSIC TV ZONE to the CUSTOMER of an email confirming the order. The email contains the CUSTOMER‘s data and the order number, the price of goods purchased, shipping costs and delivery address where the goods will be sent.

The CUSTOMER undertakes to verify the correctness of the personal data contained in the aforementioned email and to promptly notify MUSIC TV ZONE of any corrections/changes to be made.

MUSIC TV ZONE undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, some errors, inaccuracies or small differences between the product shown on the site and the actual product may be highlighted. Furthermore, the photographs of the products presented on https://musictvzone.com/store/ do not constitute a contractual element, as they are considered only representative.

Article 4 – Availability of Products

The availability of products refers to the actual availability at the time the CUSTOMER places the order. This availability must however be considered purely indicative as:

– the products could be sold to other CUSTOMERS before confirming the order, due to the simultaneous presence on the site of more users,
– an IT anomaly could occur that would make a product that is not actually available to purchase.

Even after sending the order confirmation email sent by MUSIC TV ZONE, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the product or products not available and the CUSTOMER will be immediately informed by email; with this email the customer will also be informed of the methods and timing of reimbursement of sums eventually paid.

Article 5 – Terms of payment

Each payment by the CUSTOMER can only be made using the Paypal payment method and the actual charge will be made when MUSIC TV ZONE sends the order confirmation email.

The communications relating to the payment and the data communicated by the CUSTOMER when this is done, take place on special protected lines. The security of payment by credit card is guaranteed by VBV (Verified by VISA) and SCM (Security Code Mastercard) certification.

Article 6 – Prices

All sales prices of the products indicated on the https://musictvzone.com/store/ website are expressed in Euro and include VAT.

Shipping costs are not included in the purchase price, but are indicated and calculated at the time of the conclusion of the purchase process before the payment is made.

The CUSTOMER accepts the faculty of MUSIC TV ZONE to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of creation of the order and indicated in the confirmation email sent by MUSIC TV ZONE to the CUSTOMER.

In the event of an IT, manual, technical, or any other kind of error that could result in a substantial change, not foreseen by MUSIC TV ZONE, of the public sale price, which makes it exorbitant or clearly ridiculous, the purchase order will be considered invalid and canceled and the amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.

Article 7 – Return Policy

Once the item has been delivered and/or received, the CUSTOMER can not in any way exercise the right to reconsider and therefore can not take advantage of the right of withdrawal on any product purchased on https://musictvzone.com/store/.

Article 8 – Delivery methods

MUSIC TV ZONE will accept orders to be delivered in Italy and also international orders. The products will be delivered, in Italy via traceable mail and abroad with non-traceable postal mail, to the address indicated by the CUSTOMER at the time of order no later than 30 days from the date of receipt by the CLIENT of the order confirmation email sent by MUSIC TV ZONE.

Article 9 – Responsibility

MUSIC TV ZONE assumes no responsibility for non-delivery due to inaccurate and/or incomplete addresses, loss and/or damage of any product sent via Italian or foreign postal services. Above all, complaints will not be taken into consideration for compensation issues or any reimbursements for the reasons mentioned above.

Article 10 – Site Access

The CUSTOMER has the right to access the site for consultation and purchase. No other use, in particular commercial, of the site or its content is permitted. The integrity of the elements of this site, whether audio or visual, and the relative technology used remain the property of MUSIC TV ZONE and are protected by the intellectual property right.

Article 11 – Cookies

The https://musictvzone.com/ website uses “Cookies”. Cookies are electronic files that record information relating to the navigation of the CUSTOMER on the site and that allow MUSIC TV ZONE to offer a personalized service to its customers.

MUSIC TV ZONE informs the Customer of the possibility to disable the creation of these files by accessing their Internet configuration menu. It is understood that this will prevent the Customer from purchasing online.
For more information please see our Privacy Policy.

General sales conditions updated on March 21, 2019